Q: How can I speak to an inspector
about a scheduled inspection?
A: Inspectors
can be reached at the Building Department Telephone
Number between 7:30 and 8:00 AM. This is the
time to cancel a scheduled inspection, or to make a specific
appointment
for a scheduled inspection. [Back
To Top]
Q:
How can I speak to an inspector about some other issue?
A: Please
call at any time to speak with an Administrative Assistant
regarding an inspector’s scheduled office hours;
you can leave a voice-mail message, or you can speak with
the Chief
Inspector for more immediate assistance. [Back
To Top]
Q:
How do I know what inspections are required for my project?
A: The
Building Department staff can assist you in customizing
your inspection list specific to your project. This will enable
you to use the Automated Inspection Request System with
the
maximum benefit. [Back
To Top]
Q:
How can I schedule an inspection?
A: You
can use our Automated Inspection Request System to schedule
an inspection by using your touch-tone telephone. Inspections
requested by 4:30 PM will be scheduled for the next business
day. For complete instructions, please see the AIRS brouchure. Alternatively,
you can use our telephone voice-mail system, requesting
prior to 3:00 PM for a next-business-day inspection. This
method
does not give you a confirmation that the inspection is
actually scheduled. [Back
To Top]
Q:
I had an inspection scheduled, but an inspector did not show
up. Why?
A: The
inspection may not have been scheduled if you used the
voice-mail system, which does not give you a confirmation.
The reason
may be that the Contractor’s Certificate is not active,
or that the permit has expired, or that a prerequisite
inspection has not been approved. Please remember to use
the AIRS system
to get confirmation that an inspection has been properly
scheduled. [Back
To Top]
Q:
How can I find out the results of a scheduled inspection?
A: The
permit card posted on the job site is your record of inspection
approvals. If an inspection is not approved, the inspector
leaves a “red tag” on the permit board. Your duplicate
copy of this document lists code sections and a brief description
of the violation(s). Or, you can use the AIRS system to confirm
inspection approval or rejection.
[Back
To Top]
Q:
What if I have trouble scheduling an inspection with the AIRS
system?
A: Technical
support for this system is available from any Administrative
Assistant daily from 8:00 AM to 3:00 PM. Please remember that
a specific inspection must be “loaded” into your
permit in order for you to schedule it via AIRS. Please visit
the Building Department and speak with an AA to “customize” your
inspection list for your benefit. [Back
To Top]
